[6213] Support Engineer (L3 Support)/Oracle E-Business Suite Developer

Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Braine-l'Alleud, Belgium (40% on-site / 60% off-site)

SCOPE OF WORK
Under the overall direction of the Service Area Owner and Service Delivery Manager, the following activities will be supported:
1) Being responsible for the assigned business applications and services.
2) Providing 2nd and 3rd line support to the assigned business applications, by responding to service requests, investigating and resolving incidents and problems, communicating solutions or advice to customers and users on changes and improvements based on best business practices.
3) Contributing to the gathering, analysis, setup, design, and documentation of new requirements and change requests.
4) Developing and reviewing documentation such as requirements, definitions, functional and technical design documents, system specifications, or other deliverables.
5) Providing time estimates for the development and implementation of new requirements.
6) Ensuring full lifecycle tests of requests for change before they are presented to the user for user acceptance testing.
7) Active contribution to relevant projects or service operations across Service Lines where integration is required.
8) Participating in job-related conferences and trainings in order to keep knowledge and expertise up-to-date.
9) Providing briefings and presentations.
10) Performing other duties as may be required.


Requirements

• A minimum of 5 years of recent practical experience as an Oracle E-Business Suite Developer, demonstrating a 24-month sustained period of performance on the previous 2 most recent assignments.
• A minimum of 5 years of experience with Oracle E-Business Suite 12.2 (or higher) focusing on Oracle E-Business Suite development, including but not limited to: advanced knowledge of and experience with SQL and PL/SQL; experience with Oracle E-Business Suite Workflow and Developer tools; experience with Oracle Application Framework (OAF) development; experience working with Oracle Discoverer, Financial Statement Generator, Application Desktop Integrator (ADI), Web ADI, and XML Publisher; detailed understanding of the Oracle E-Business Suite Release 12.2 (or higher) data model; experience working under software development methodology and with the software implementation lifecycle; and knowledge of accounting fundamentals and experience in the development and maintenance of financial software.
• Experience writing detailed technical documents based on functional design documents.
• Knowledge of and experience developing in an Oracle Application Express (APEX) application environment integrated with Oracle E-Business Suite.
• Knowledge of and experience with Oracle E-Business Suite Integrated SOA Gateway (ISG).
These services are critical for maintaining efficient IT support operations, ensuring users receive timely and effective assistance.
The proposed person to deliver these services should be a motivated engineer with:
• Strong problem-solving skills
• Full proficiency in English
• A passion for customer service.